Genogram ProGenogram Pro

Privacy Policy

Last updated: March 2, 2026

1. Introduction

Viston MB ("we", "us", "our") operates Genogram Pro, an online genogram maker available at genogram.pro. We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.

2. Data We Collect

Account Information

When you create an account, we collect your name and email address. If you sign in through Google or GitHub OAuth, we receive your basic profile information (name, email, and profile picture) from those providers. We do not receive or store your passwords from third-party providers.

Genogram Data

The genograms and templates you create are end-to-end encrypted. Your data is encrypted on your device before it reaches our servers, and we cannot decrypt it without your master password.

Usage Analytics

We use PostHog for anonymized usage analytics to understand how Genogram Pro is used and to improve the product. Analytics data is collected in anonymized form and does not include your genogram content. You can opt out of analytics tracking at any time via cookie settings.

Payment Information

Payments are processed by Creem. We do not store your credit card details or other payment method information on our servers. Creem handles all payment processing and may collect payment information in accordance with their own privacy policy.

3. How We Use Your Data

  • To provide and maintain the Genogram Pro service
  • To authenticate your identity and manage your account
  • To process payments and manage subscriptions
  • To improve our product based on anonymized usage patterns
  • To communicate with you about your account or service changes
  • To ensure the security and integrity of our platform

4. Cookies

Necessary Cookies

We use essential cookies for authentication (session management) and to store your cookie consent preferences. These cookies are required for the service to function and cannot be disabled.

Analytics Cookies

PostHog analytics cookies are only enabled after you consent through the cookie banner. You can change your preference at any time through the cookie settings available in the site footer.

5. Data Sharing

We share data only with the following third-party services, solely for the purposes described:

  • Creem - payment processing and subscription management
  • PostHog (EU-hosted) - anonymized product analytics
  • Google OAuth - authentication when you choose to sign in with Google
  • GitHub OAuth - authentication when you choose to sign in with GitHub

We do not sell your personal data to third parties. We do not share your genogram content with anyone.

6. Data Security

We take the security of your data seriously. Genogram data, templates, and share secrets are end-to-end encrypted, and all data in transit is protected via HTTPS. If you lose your master password, we cannot recover your encrypted data.

7. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of access - request a copy of your personal data
  • Right to rectification - request correction of inaccurate data
  • Right to erasure - request deletion of your personal data
  • Right to restrict processing - request limitation of how we use your data
  • Right to data portability - receive your data in a structured, commonly used format
  • Right to object - object to processing of your personal data
  • Right to withdraw consent - withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at [email protected].

8. Data Retention

We retain your personal data and genogram data for as long as your account remains active. If you delete your account, we will delete your data within 30 days of the deletion request. Some data may be retained longer if required by law or for legitimate business purposes such as resolving disputes.

9. Children's Privacy

Genogram Pro is not intended for use by children under the age of 16. We do not knowingly collect personal data from children under 16. If you believe a child under 16 has provided us with personal data, please contact us at [email protected] and we will promptly delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of Genogram Pro after changes are posted constitutes your acceptance of the updated policy.

11. Contact

If you have any questions about this Privacy Policy or our data practices, please contact us at:

[email protected]